AI Support Added to Our Website

All pages on the official Roopt website now include AI Support, allowing you to ask questions via chat.

You can ask about anything you're curious about before your stay, such as check-in times, parking availability, amenities, or access methods, 24 hours a day, right on the spot. Use it when you want to confirm just one thing, but it's not urgent enough to call.

How to Use

1. Click the "AI Support" button at the bottom right of the screen.

A green button is displayed at the bottom right of the screen on any page of the site.

2. Enter your question and click "Send".

Once the chat screen opens, simply type your question. An answer will appear in a few seconds.

質問すると数秒で回答が表示されます

If you open it on a property page (e.g., Roopt Hayama Isshiki), we will answer questions about that specific property. You can ask without mentioning the property name, for example, "Does this accommodation have parking?"

3. It works just as well on smartphones.

On smartphones, you can open it the same way from the button at the bottom right of the screen. You can check information on the spot, even while traveling or just before check-in.

スマートフォンでの表示

What you can ask

Check-in/check-out times, entry methods
Parking availability and number of spaces
Amenities, kitchen and bathroom facilities
Provisions such as Wi-Fi, bedding, washing machines
Access from the nearest station, nearby shops
House rules (regulations regarding smoking, pets, noise, etc.)
How to use common areas in share houses

Currently, we can answer based on property-specific information for 12 facilities (the number of supported properties will be expanded sequentially). In addition to Japanese, if you ask questions in English, Chinese, or Korean, we will respond in the same language.

The same information is also compiled in the "Frequently Asked Questions" tab on each property page. Please refer to it as well.

Notes on Use

Please be aware of a few points to ensure safe use.

Answers are automated responses generated by AI.While we answer based on information published on the official website, the content may contain errors or outdated information. For final confirmation, please refer to the descriptions on each page or use the contact form.
Reservations cannot be confirmed, changed, or canceled.We also cannot guarantee room availability or prices. For reservations, please use the booking button on each property page or the contact form.
Do not enter personal information.Please do not enter your name, phone number, email address, credit card number, etc., into the chat. Roopt does not save chat content (the conversation is reset when the page is reloaded).
Each conversation is limited to 10 exchanges.For further inquiries, please use the contact form.
If the system is busy or if the content is not publicly available, you may be directed to the contact form.